"I had an issue late at night. I called 3 other places and couldn't get anyone on the phone and I still have not received a call back from the messages I left. I called Austin Rooter last and answered right away advised me on what to do immediately to fix things for the night and to see if they in fact needed to come out. He then had me call Debbie after 3 calls with him and she also picked up on the first try. She was extremely polite, helpful and scheduled Luke to come out the next day. He ended up having an issue at another house and they rescheduled immediately for the next morning. I received great communication from everyone, text verification of time, price, and then a call from Luke. Compared to the other 3 companies I am still waiting to hear from, these guys are awesome. Luke was polite, professional, and on time. I am very happy I called and I would recommend them to anyone.. Thank you Debbie and Luke!"

Craig M